Once your order has been dispatched, you will receive tracking details via email through our shipping system. This includes a tracking number and a link to follow your delivery progress.
We use a range of courier services to keep shipping costs low, including Australia Post, CouriersPlease, Aramex, Sendle for smaller items and StarTrack, TNT and DHL for larger items. If you have a preferred courier, please contact us before placing your order, as shipping charges may vary.
You can also access tracking information by logging into your account on our website and viewing your order history. The courier’s tracking system will provide estimated delivery timeframes once your order is on its way.
If you haven’t received tracking information or if the tracking link isn’t working, please contact our team:
- Email: shop@airdiffusion.com.au
- Phone: (08) 8307 2380
We’re here to help ensure your order is delivered promptly and without hassle.